What we do and who we are!

The Total Connection has been providing the best customized technology solutions for businesses, government entities, and non-profits since 2004. We understand that each business is unique in the way it does business, and needs the right technologies to perform at its best. When developing your solution, we consider all aspects of your business to come up with a complete solution for you. Here is a short list of services we offer. 

  • Network Security
  • Backup and Recovery
  • Home Theater Systems
  • VoIP Telephone Service
  • Access Control Systems
  • Security Camera Systems
  • Structured Wiring & Cabling
  • Managed IT Service & Support
  • Burglar and Fire Alarm Systems
  • Server and Network Management
  • Commercial Sound and PA Systems


Helping You Find The Right Technology Solution

"Empowering The User" 

Commitment to professionalism, to our customers, and to our team.

The Total Connection was founded in 2003 by Matthew Jenkins in Mobile, Alabama. Today we support a full team of IT, security, and technology professionals along the Gulf Coast. We put our customers first with our growing team of experts. Too many companies put the focus on products or the bottom line, creating an environment where users are left without knowledgeable or friendly support. Our mission is to change that with friendly, local, professional support. We aim to be more than just technically proficient and knowledgeable. We strive to provide professional, accountable solutions and service to our customers. You will see the difference at every step of the way: from our communication, to our project management, service, and follow up. We guarantee you will be making the right decision joining our group.

Technology today is complicated and ever changing, yet comes with no instruction manual. The Total Connection wants to be your partner by providing personal, expert and professional support to our customers. 


our Services

Full Service IT Support

Total Connection Mobile Alabama a full service IT company.

Whether its from the ground up or an existing network we got you covered. From a small office with three computers to a large enterprise system the Total Connection can do it all. If you want less down time and more productivity then ask us about our managed IT services. 

Take Control of Your Technology

Total Connection

 We help businesses select the right technology solutions. We manage, maintain, and support their entire technology infrastructure. The Total Connection is available to support all aspects of your business technology around the clock, offering 24/7 network monitoring. 

Managed IT Services


 Managed IT Services go beyond basic support to provide companies with 24/7 support, increasing network stability, security, and efficiency. We assess your full IT needs, create a customized IT plan for you, monitor and maintain your systems 24/7, and provide priority IT support when you need it. 

Wiring Cleanup and Management


This is probably the most requested  service we offer. Did the last IT company leave you with a closet of spaghetti? Not only does clutter look bad it also makes troubleshooting much harder and more time consuming. No matter how bad it looks we can make it look perfect.

Server Management, Setup and Upgrades


 The Total Connection engineers a specific IT solution just for your business. We don't just rely on what worked in the past for other companies. With nearly fifteen years in the business, we have partnered with the most powerful technology manufacturing companies in the industry. This allows us to design a custom solution just for you at an unbeatable price. 

Custom Engineered And Designed CCTV System


A CCTV system allows you and your key managers to see every aspect of your business at all hours of the day and night. Use your PC, Mac, or Smartphone to view your business anywhere, anytime. See what you're missing. The Total Connection is a leading provider of digital surveillance across multiple industries including: hospitality, Bar & Nightclub, Retail, C-store, child care, federal and local governments, schools, and commercial office.

Commercial & Residential Sound & Automation


 What happens if you forget to close your garage door? Want to know if the kids are home early? Forgot to lock the door at the office? Not a problem with the latest in automation. You can access all of the devices right from your computer or smartphone. 

Network Security


 Without the proper security measures in place, your hardware and data could be susceptible to all kinds of dangers. The Total Connection will keep your protection software up to date, as well as perform regular security checks to keep your network safe from hackers, viruses, malware, and other security threats.

Data Backup and Recovery


Having centralized and consolidated backups is critical for keeping your business’ data safe and accessible. The Total Connection can store and retrieve your data with our remote backup and recovery services. 


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